Towns came to UAB after serving a two-year stint in the Sports Information Department at Tennessee Tech University. While at Tech, she took on many different responsibilities, including serving as the primary contact for the Golden Eagles' football and men's basketball teams.
Prior to Tennessee Tech, Towns held a student-assistant position in the Media Relations office at Ohio University while pursuing her degree. She was the main contact for Ohio's cross country and track & field programs as well as taking on the role of secondary contact for the Bobcats' football team.
A native of Massillon, Ohio, Towns earned her bachelor's degree in Sport Industry from Ohio University in June, 2004. She is also a member of the College Sports Information Directors of America (CoSIDA).